If you are not done with a book, TV series or other physical item before its due date, try to renew it for more time. Renewal is not always possible, usually because someone has a hold on it.
Call Customer Service: 512-974-7475
Monday –Tuesday: 10 AM to 8 PM
Wednesday – Saturday: 10 AM to 6 PM
If renewal is possible, a message will say Successfully renewed.
If renewal is not possible, a message will say Item not renewable.