If you are not done with a book, TV series or other physical item before its due date, try to renew it for more time. Renewal is not always possible, usually because someone has a hold on it.
Call Customer Service: 512-974-7475
Monday –Thursday: 10 a.m. to 9 p.m.
Friday – Saturday: 10 a.m. to 6 p.m.
Sunday: 11 a.m. to 6 p.m.
If renewal is possible, a message will say Successfully renewed.
If renewal is not possible, a message will say Item not renewable.